Give Your Legal Team Breathing Room
We handle the property damage chaos–so your attorneys and case managers can focus on the parts of the case that matter most.
WHAT WE HANDLE
2
TOTAL LOSS MANAGMENT
From early ACV review to negotiating supplements, we guide the client through every step and push the carrier for fair valuation.
We also help minimize storage fees and prevent avoidable delays.
1
3
INSURANCE COMMUNICATION AND CASE SETUP
We open property-damage claims, handle all adjuster communication, gather required documents, and help establish liability—so your team doesn’t have to.
REPAIR COORDINATION
We assist clients with choosing a shop, communicating repair concerns, securing OEM parts when possible, and ensuring smooth updates throughout the repair process.
4
RENTAL CAR SUPPORT
We help clients secure rentals, request extensions when needed, and coordinate return dates to avoid out-of-pocket costs.
5
CLIENT COMMUNICATION AND EXPECTATIONS
We keep clients informed from day one.
They receive clear explanations, consistent updates, and fast answers—making your firm look responsive and high-touch.
-
We take the property damage workload off your case managers. No more chasing adjusters, rentals, supplements, or clients. Your team gets hours back every week to focus on settlements.
-
Handle more cases without hiring. Setla becomes your dedicated PD department behind the scenes, so your firm can grow without overwhelming your staff.
-
Clients feel supported from day one. We keep them updated, move their vehicles quickly, reduce rental issues, and make your firm look responsive, organized, and high-touch.
-
The Problems Most Firms Don’t Talk About
These issues aren’t always visible – but they drag down productivity, client satisfaction, and case outcomes.
Case managers are stretched
Constant rental extensions, delayed shop estimates, and missed calls waste their time and energy.
Client frustration grows
When updates fall through the cracks, your client blames you – not the insurance company.
Attorneys are pulled off task
High–value cases suffer when your legal team gets roped into property damage logistics.
It’s not just annoying – it’s costing your firm time, money, and trust.
Why Firms Trust Setla
Reliable Partnership, Not a Disruption
We integrate into your firm’s workflow without adding friction. We operate quietly in the background–your team stays in control, we just take the load off.
Built by Case Managers Who’ve Been There
Setla was designed by people who’ve worked inside injury law firms – so we know the bottlenecks, and how to prevent them.
Fast Results, Happy Clients
Firms tell us clients are calmer, reviews are better, and internal stress goes down when Setla handles the property damage. We make your firm shine.
HOW WE INTEGRATE WITH YOUR FIRM
We act as an extension of your team—no branding conflicts, no disruption to your workflow.
All communication remains framed as your firm’s support, not Setla’s.
We follow your preferences for reporting, escalation, and internal communication.
You maintain full visibility and control over each file.
Ready to Take Property Damage Off Your Team’s Plate?
Partner with Setla and let us handle the PD burden so your team can focus on what matters most—your clients and your settlements.